Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Standard shipping takes 5-10 business days after processing. Delivery times may vary depending on your location and carrier availability.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your order at any time.

Free Shipping
We offer free shipping on all orders. No minimum purchase required.

Shipping Carriers
We ship via major carriers including FedEx, USPS and UPS depending on your location and order size.

Lost or Delayed Packages
If your package appears lost or delayed beyond the estimated delivery window, please contact our support team at support@sunbloomskin.shop and we will investigate and resolve the issue as quickly as possible.

Wrong Address
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photos and we will send a replacement or issue a full refund.